Online help

Here are some frequently asked questions on our website

Order at Trilogiq

How to order on


What are the payment options accepted ?
Is the payment secured ?
How am I informed of my payment?


Choose my delivery option
How are the products delivered?
What to do in case of breakage during delivery?

Order tracking

How to track my order ?
How am I informed of the status of my order?
Can I return products that I would not be satisfied with?